Accreditation Canada

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• Effective Organization
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• Edition:  STD-EO-2011-EN
• The Standards for Effective Organization address the growing international demand for clarity regarding the roles and responsibilities of health care organizations and their leaders to provide the supports and infrastructure needed to drive excellence and quality improvement in health service delivery. These standards address excellence in management practice, which involves planning, organizing, leading, and controlling an organization’s resources (human, financial, and technological) in order to achieve specific goals and objectives.
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• Emergency and Disaster Preparedness
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• Edition:  STD-EDP-2011-EN
• An emergency is a life-threatening event that requires immediate action, but is usually contained. A disaster is a more widespread event, overwhelming entire communities. The United Nations International Strategy for Disaster Reduction defines a disaster as ‘a serious disruption of the functioning of a community or a society causing widespread human, material, economic or environmental losses which exceed the ability of the affected community or society to cope using its own resources.
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• Managing Medications
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• Edition:  STD-MM-2011-EN
• Standards for Managing Medications address the safe use and effective management of medications within an organization. These standards are to be used by organizations where administering medications is part of routine client care, whether or not they have an on-site pharmacy. The standards emphasize a collaborative approach to prevent and reduce adverse drug events by addressing all aspects of the medication use process, including selection, preparation and administration of medication, and monitoring of clients.
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• Ambulatory Care Services
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• Edition:  STD-ACS-2011-EN

• Ambulatory care is defined as non-emergency, condition-specific single visit or episodic care generally provided on an outpatient basis in support of primary care.

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• Biomedical Laboratory Services
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• Edition:  STD-BMS-2011-EN
• The Biomedical Laboratory Services Standards apply to all organizations with a biomedical laboratory that performs analyses and are to be used in conjunction with Accreditation Canada’s Laboratory and Blood Services Standards. These standards enable an organization to evaluate its activities related to planning, designing, providing, and evaluating human resources, space, equipment, and services provided to internal and external end users of biomedical laboratory services.
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• Blood Bank and Transfusion Services
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• Edition:  STD-BBTS-2011-EN
• The Blood Bank and Transfusion Services Standards apply to organizations that offer blood bank and transfusion services and are to be used in conjunction with the Laboratory and Blood Services Standards. These standards enable an organization to evaluate its activities related to planning, designing, providing, and evaluating human resources, space, equipment, and services provided to internal and external end users of blood bank and transfusion services.
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• Critical Care Services
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• Edition:  STD-CCS-2011-EN
• Critical care is specialized multidisciplinary care provided to clients with life threatening or potentially life threatening conditions, typically involving one or more organ system failures. This type of care is provided on a 24-hour basis in a variety of settings including on a hospital ward, or in a post-anaesthetic recovery unit, intensive care unit, coronary care unit or other high dependency unit. Critical care also includes care provided by outreach teams, known as rapid response or medical emergency teams. These teams typically conduct interventions on the ward in an attempt to halt deterioration of the client's condition and possibly prevent the need for admission to the intensive care unit.
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• Diagnostic Imaging
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• Edition:  STD-DI-2011-EN
• Accreditation Canada's Diagnostic Imaging standards reflect an integrated approach to diagnostic imaging for technologists, clinicians, and other members of multidisciplinary diagnostic imagining teams.
  
  Diagnostic imaging services include the techniques and processes used to create images of the human body (or parts thereof) for clinical purposes. The standards are a way to assess and evaluate diagnostic imaging activities such as anticipating, planning, providing, and evaluating service to populations who need to diagnose and monitor a condition through the use of electronic or other images.
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• Emergency Department
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• Edition:  STD-ED-2011-EN
• Accreditation Canada's Emergency Department standards are intended for organizations that provide initial treatment to clients with a broad spectrum of illnesses and injuries, some of which may be life-threatening and requiring immediate attention. The Emergency Department (ED) is located within an acute care facility, and may also be known as the emergency room (ER), emergency ward (EW), accident & emergency (A&E) department or casualty department.
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• Laboratory and Blood Services
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• Edition:  STD-LBS-2011-EN
• The Laboratory and Blood Services Standards apply to organizations that provide laboratory and blood services, and are to be used in conjunction with the Biomedical Laboratory Services Standards and/or the Blood Banks and Transfusion Services Standards. These standards enable an organization to evaluate its activities related to planning, designing, providing, and evaluating human resources, space, equipment, and services provided to internal and external end users of laboratories and blood services.
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• Medicine
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• Edition:  STD-MS-2011-EN
• Medicine Services, otherwise known as internal medicine or general medicine, is defined as the diagnosis, management and nonsurgical treatment of unusual or serious diseases. It includes sub -speciality services such as cardiology, endocrinology, gastroenterology, hematology, infectious disease, medical oncology, nephrology, respirology, rheumatology, geriatric medicine, sleep medicine, and sports medicine, among others.
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• Obstetrics/Perinatal Care Services
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• Edition:  STD-OPCS-2011-EN
• Obstetrics/Perinatal Care Services is defined as the care women receive during prenancy, childbirth, and postnatal. Postnatal refers to the 28-day period following birth.
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• Operating Rooms
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• Edition:  STD-OR-2011-EN
• The Operating Rooms Standards pertain to safety and quality in surgical suites and operating rooms. These standards complement the surgical care standards, which address aspects of service in the pre-operative and post-operative environment. The standards and criteria are intended to: assess organizational compliance against standards of excellence, incorporate best practice and research results, include the client perspective, address issues of the full perioperative team (care staff, support staff, and physicians), and include structure, process, and outcome performance measurement.
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• Primary Care Services
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• Edition:  STD-PCS-2011-EN
• Primary health care is the system of health care services that provide care at the first point of contact with the health system, and typically include primary care, public health, teletriage, emergency medical services, and community health services such as home care. Primary health care services are usually community based and are offered outside traditional acute and specialized health services. Primary health care focuses on health promotion, disease and injury prevention, care and management of health. Internationally, primary health care is recognized as an approach to promote more equitable health and human development. Health systems based on a strong orientation towards primary health care have better and more equitable outcomes, are more efficient, have lower health care costs, and achieve higher client satisfaction.
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• Reprocessing and Sterilization of Reusable Medical Devices
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• Edition:  STD-RSRMED-2011-EN
• Accreditation Canada’s Standards for the Reprocessing and Sterilization of Reusable Medical Devices address the safe and effective reprocessing and sterilization of reusable medical devices in health care facilities, with the object of achieving an adequate level of sterility assurance and minimizing the risk of injury to the operators of reprocessing and sterilization equipment. These standards were initially developed for Accreditation Canada’s national program, Qmentum, in conjunction with the Canadian Standards Association. These standards have been adapted for our Qmentum International Program and reflect International Organization for Standardization (ISO) requirements for the sterilization of medical devices.
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• Surgical Care Services
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• Edition:  STD-SCS-2011-EN
• Accreditation Canada's Surgical Care Services standards help organizations assess quality at the point of service delivery for pre-operative and post-operative services. They are based upon five key elements of service excellence: clinical leadership, people, process, information, and performance.
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• Effective Organization for Small Organizations
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• Edition:  STD-EOSO-2011-EN
• Accreditation Canada's Effective Organization standards help organizations meet the growing demand for excellence. They are based on research and best practice, and address the resources and macro-processes that must be put in place by the organization’s leaders to enhance and facilitate the work of staff and/or service providers, maintain quality and safety, and improve the organization’s overall performance.
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• Infection Prevention and Control for Small Organizations
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• Edition:  STD-IPCSO-2011-EN
• Accreditation Canada’s Infection Prevention and Control standards focus on hand hygiene; cleaning, disinfection, and sterilization; and surveillance. Infection control is concerned with investigation and management of demonstrated or suspected spread of infection (e.g. outbreak investigation). Front-line staff and service providers who often carry primary responsibility for preventing and controlling infections may find these standards particularly valuable.
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• Medication Management for Small Organizations
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• Edition:  STD-MMSO-2011-EN
• Standards for Managing Medications address the safe use and effective management of medications within an organization. The standards emphasize a collaborative approach to prevent and reduce adverse drug events by addressing all aspects of the medication use process, including selection, preparation and administration of medication, and monitoring of clients.
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• Animal Health and Food Safety Services
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• Edition:  STD-AHFSS-2011-EN
• The World Health Organization (WHO) defines veterinary public health as “the sum of all contributions to the physical, mental and social well-being of humans through an understanding and application of veterinary science.” Veterinary public health covers all activities in animal health that directly relate to public health. Many animal diseases can present a risk to public health either through direct transmission or consumption of food of animal origin. Research has shown that improving animal welfare can have an impact on the prevalence and spread of food-borne diseases. Therefore, the primary functions of veterinary public health are the prevention, detection, and control of animal diseases and the protection of food of animal origin.
  
  Accreditation Canada’s Animal Health and Food Safety Services Standards promote an integrated approach to animal health and food safety. These standards are for organizations that are responsible for planning, designing, delivering, and evaluating services that address veterinary public health functions within their communities.
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• Cancer Care Services
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• Edition:  STD-CACS-2011-EN
• Cancer is the leading cause of death worldwide specifically lung, stomach, liver, colon and breast cancer. The World Health Organization (WHO) predicts that deaths from cancer will continue to rise worldwide. Accreditation Canada’s Cancer Care Services standards are for organizations providing cancer care services within an acute care setting or an independent centre. Cancer care includes prevention, early detection, diagnosis and treatment, and palliative care services. These services use evidence-based guidelines to cure clients, slow the progression of cancer, and improve the quality of life of clients and their families.
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• Developmental Disabilities Services
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• Edition:  STD-DDS-2011-EN
• Developmental Disabilities can affect cognitive, behavioural, or psychosocial functioning. Types of developmental disabilities include Pervasive Developmental Disorders, Intellectual Disability, and Fetal Alcohol Syndrome. 
  
  Accreditation Canada’s Developmental Disabilities Services standards are intended for organizations providing services across the continuum of care for children, youth, and adults with developmental disabilities, and their families. The diverse range of services needed to maximize the quality of life for people with developmental disabilities includes prevention, early identification, education, developmental skill building, behavior management; and social, vocational, housing, and residential supports. These standards promote a client-centred approach to service delivery to help clients achieve and maintain optimal health and well-being, independence and quality of life.
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• Public Health Services
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• Edition:  STD-PHS-2011-EN
• Public health is the science and art of protecting and improving the health and well-being of a community. The Word Health Organization (WHO) defines health as: “the extent to which an individual or group is able to satisfy needs, realize aspirations, and to change or cope with the environment. Health is therefore seen as a resource for everyday life, not the objective of living; it is seen as apositive concept emphasizing social and personal resources, as well as physical capacities” (Ottawa Charter for Health Promotion, World Health Organization, Geneva, 1986).
  
  Many countries have identified core functions for their public health systems in order to explicitly define how they’re protecting and improving the health and well-being of their communities. Accreditation Canada’s Public Health Services Standards address the common core functions of a public health system identified by the Canadian Advisory Committee on Population Health Highlights Report (2001) and the WHO: community health assessment, health surveillance, health promotion, health protection, and disease and injury prevention.
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• Home Care Services
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• Edition:  STD-HCS-2011-EN
• The World Health Organization (WHO) states that appropriate home care services can prevent the need for acute care or long-term care services by helping clients meet their health care and support needs while remaining in their home and community. Research has shown home care services to be costeffective
  and associated with a higher-quality of life for clients.
  
  Accreditation Canada’s Home Care Services standards apply to organizations offering clinical and non-clinical services to support clients, families, and caregivers in the community.
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• Mental Health Services
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• Edition:  STD-MHS-2011-EN
• The lifetime prevalence of mental illness continues to increase and affects nearly have the population worldwide, specifically mood and anxiety disorders. These disorders are often underdiagnosed as only two in every five people seek assistance in the year of onset of the disorder. The World Health Organization (WHO) defines mental health as “a state of well-being in which clients realize their own potential, can cope with the normal stresses of life, can work productively and fruitfully, and are able to make a contribution to their community.”
  
  Accreditation Canada’s Mental Health Services standards are for organizations providing mental health services in a variety of settings such as a clinic; community agency; hospital; client’s or family’s home, school, or workplace.
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• Rehabilitation Services
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• Edition:  STD-RHS-2011-EN
• The World Health Organization (WHO) defines rehabilitation as a process that helps people with disabilities resulting from injury (e.g. car accidents, falls, landmines) or illness (e.g. stroke, diabetes, cardiovascular disease) to reach and maintain an optimal mental, physical, and/or social functional level.
  
  Rehabilitation services may include rehabilitation medical care; physical, psychological, speech, and occupational therapy; and support services. Accreditation Canada’s Rehabilitation Services Standards are for organizations providing assessment and treatment services within an acute care setting (i.e. inpatient or outpatient services) or an independent clinic.
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• Substance Abuse and Addiction Services
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• Edition:  STD-SAAS-2011-EN
• Substances that may potentially be misused include illegal and prescribed drugs, alcohol, and over the counter medications. Substance abuse is a complex issue that is frequently associated with a wide range of other factors and concurrent conditions, including physical, psychological, social, economic, and legal problems. The negative impact of substance abuse extends to clients, their families, and the broader community. Substance abuse is often a chronic and relapsing condition that may or may not involve addiction.
  
  Substance abuse and addiction services address coexisting physical and mental health problems within a positive environment that addresses clients' needs across the continuum of care including pretreatment, treatment and follow up care. Treatment involves a multidisciplinary team providing complementary assessments and integrated interventions focused on harm reduction and/or abstinence, depending on clients' individual needs, the nature and severity of the problems; and the particular treatment philosophy.
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• Semi-Residential and Residential Services
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• Edition:  STD-SRRS-2011-EN
• According to the World Health Organization (WHO), the proportion of people over the age of 60 is growing faster worldwide than any other age group, as a result of longer life expectancy and declining fertility rates. This trend reflects the need for safe and effective services that would support the health and wellness of the senior population.
  
  Accreditation Canada’s Semi-Residential and Residential Services Standards are intended for organizations providing services in a senior day centre, retirement residence, or a long-term care home.
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