Testimonials

The following testimonials expressed by our client organizations highlight their experience with Accreditation Canada International.

Our experience with the Accreditation Canada International has been extremely valuable and constructive. While maintaining systematic order and organization, Accreditation Canada International promotes true quality, focusing on employees, patients, and service, rather than paperwork and bottlenecks.

We worked together as a team with Accreditation Canada International staff and surveyors flexible in accommodating our systems and needs. Their positive attitude helped push us forward and contributed to our drive to improve. Their highly motivated and motivating team was collaborative and responsive to all our needs and requests, small and big, and never failed to cooperate. Their knowledge and expertise are significant, and we truly appreciate their efforts and the pleasure of working with them.

King Abdul-Aziz University Hospital (Accredited – 2009)

Arranging the management of the hospital in multidisciplinary teams has empowered the leaders to bring about change.

New Mowasat Hospital (Accredited 2009)

Indeed, accreditation is not a painless process, but it definitely was worth the effort, allowing us to achieve the highest quality of care for our clients. Thank you Accreditation Canada International for making a very stressful journey fruitful, with your caring, compassionate and competent professional team. Thank you for reminding us of the real essence of teamwork. The results are more than we could ever ask for!

Dr Abdulrahman Al Mishari Hospital (Accredited 2007 and 2010)

Saudi Arabia

Accreditation Canada International’s carefully structured education program along with lengthy team discussions clarified a lot of issues related to the process of standardization and accreditation.  We know that this is just the beginning of a long journey towards achieving high standards of health care and your professional support and guidance gives us much needed knowledge and confidence for our success.

Iranian Hospital (Undergoing Accreditation 2010)

Dubai, UAE

I wish to thank you on behalf of all the participants for the opportunity we all had to learn about the international accreditation program. It was another way to emphasize our commitment to quality. The experience was perfect and getting to know the facilitators was an additional gain.

Dar Al Shifa Hospital (Accredited 2007)

Kuwait

I write these few lines to thank you and your colleagues at Accreditation Canada International for this great experience. As a working group, we started from a difficult position, with many concerns related to the process of accreditation. At first, everything seemed very complicated and distant, probably because we were not familiar with the language in which the standards were described, and also because they covered the areas where as a team we were most vulnerable. Slowly but surely, we continued working, with a growing passion; the self-assessment has become an activity that generates lively discussions. Basically, what initially seemed a task "imposed" has become an important way to review and rethink our work, the emergence of critical areas, and also the positive aspects, of which we were possibly not even aware. We have highlighted a number of actions for improvement, some of which have already been initiated and partly finished. We are aware that much remains to be done, but certainly today we are no longer worried, but engaged.

Azienda ULSS 7 (Accredited 2009 )

Pieve di Soligo, Italy

To be accredited shows the commitment of our organization to improving the services offered to our community in collaboration with our partner. The accreditation process contributed to raising the awareness of security, ethics and quality of care issues, and focused on population health needs.

Azienda ULSS 9 (Accredited 2007)

Treviso, Italy

“The process of accreditation encourages organizations to develop a management model that prioritizes results. Accreditation generates solutions born of multidisciplinary discussions and promotes continuous process improvement. Valuing participation in a patient safety program before anything else, reflects the extent to which our institution is committed to improving and maturing. This came about as a result of understanding that quality of care and patient safety go together. Much has changed since 2008 when we embraced the Canadian international accreditation program, especially regarding the institutional culture and awareness of standards and performance measures by all hospital staff. The work is ongoing and rewarding, because the return reflects on customer satisfaction and on the team.”

Hospital Quinta D’or (Accredited 2008)

Rio De Janeiro, Brazil

“In H9J's experience, what really sets the Canadian model of international accreditation apart is the assessment of patient flow in a systemic way. The assessment traces the path taken by the patient during the process of care, thus ensuring greater integration between departments, improving continuity of care and patient safety.